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my apps shortcut keys not being recognized, error "kernal mode component"

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hello, i am capturing a windows Macro automation app that uses keyboard, mouse 'triggers' to run script (open notepad, launch Firefox, move resize windows, etc)

 

when installing this app (QuickMacro) i ran into this error, "a new kernelmode componenent "QM process triggers" was installed, this is not supported by ThinApp"

 

i am able to capture and launch the software after capture BUT the app is useless unless i can trigger these scripts.

 

 

is there a way around this, how can i fix this???  thank you!

 


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