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ThinApp Issue On Win 7 64bit OS (EAccessViolation)

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Hey Guys,

 

Having an issue with ThinApp v5.  I have been capturing Macro Scheduler (mjtnet.com) for quite a while, however recently I have run into an issue on Windows 7 64bit our image at work.  I get the below error when running the application.

 

It is only when running that application packaged under ThinApp, I can run the application outside of ThinApp and it works fine.  I can run that ThinApp package on other machines, Win 7 32 bit, and 64bit.  However I can't understand why this fails to run on various Win7 64bit images.  Any suggestions?

 

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Application Error

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Exception EAccessViolation in module msched.exe at 0004FA07.

 

Access violation at address 0044FA07 in module 'msched.exe'. Read of address 88000008.

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OK

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Spoke to MacroScheduler and they have advised that packaging the application via ThinApp is outside of their support and are unable to help.  The error doesn't mean anything to them.  I can run older versions of the package on the machine that were packaged with older versions of ThinApp.

 

Any suggestions as to what I could do to further investigate / resolve the issue?

 

I also have an issue with another application running on this 64bit image.  FastStone Screen Capture in the editor screen I am unable to click on the menu buttons.  Native app I can, ThinApp I can't the button presses but doesn't do anything when its ThinApp'd.


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