Hi everyone,
we're experiencing a problem with the thinapp of Firefox; since Mozilla Firefox 49.0, the thinapp process of the packaged application kills after a couple of seconds after starting the entrypoint. The problem occurs in 49.0 and 49.0.1 (x64).
We ran LogMonitor but couldn't identify the problem.
I copied he most important entries in the trace file into the end of this discussionentry.
Does anyone encounter the same issues?
And if so, and when solved, what was the solution to the problem?
Does anyone have an idea to the solution?
Jousma
1st terminate in logmonitortracefile:
000169 00137814353763 2a38 02b8 ????????????:0000000077810a62->????????????:0000000077a6bb80 NtCallbackReturn (PVOID =*2D5FA40h, ULONG =18h, NTSTATUS =0h)
000171 00137815555249 2a38 02b8 ++++ Prior function NtCallbackReturn did not terminate properly -- possible exception
1st failed:
000154 00137633236148 0000 30dc NtQueryKey hKey=30h InfoClass=7 -> 0x0 (success) [*** key not seen before @5][*** Resolvehandle failed]
000156 00137633308477 0000 30dc NtOpenKey h=0000012C OK ObjAttr=("Software\Thinstall\RuntimeObjects" rooth=00000030 CASE_INSENSITIVE) Access=(unk=2000000h) [Open found in RW_View]
2nd:
000174 00137816052617 2a38 02b8 ????????????:0000000077812658->????????????:0000000077a6bb80 NtCallbackReturn (PVOID =*2D5FA40h, ULONG =18h, NTSTATUS =0h)
000175 00137816349087 0000 02b8 NtQueryValueKey h=0000012C st=C0000034 (Object Name not found)*** InfoClass=2 KeyValuePartialInformation [12ch=HKEY_LOCAL_MACHINE\Software\Thinstall\RuntimeObjects][HKEY_LOCAL_MACHINE\Software\Thinstall\RuntimeObjects [SBMessage] failed, not found & isolated]
000176 00137822148741 2a38 02b8 ++++ Prior function NtCallbackReturn did not terminate properly -- possible exception
exitprocess:
001577 00142844200061 0000 02b8 NtQueryValueKey h=0000012C st=C0000034 (Object Name not found)*** InfoClass=2 KeyValuePartialInformation [12ch=HKEY_LOCAL_MACHINE\Software\Thinstall\RuntimeObjects][HKEY_LOCAL_MACHINE\Software\Thinstall\RuntimeObjects [SBMessage] failed, not found & isolated]
001578 00142844202636 2a38 02b8 ????????????:0000000077913ddc<-????????????:0000000077a6bca0 NtQueryValueKey+
001580 00142894962242 0000 30dc ExitProcess 0
001581 00142939393988 0000 30dc NtMapViewOfSection h=000001B0 OK ph=-1 base=22E1C8h/2430000h zero=0h commit=0h/0 offset=22E1C0h/0h/0 size=22E1D0h/10000h/65536 inherit=(1 ViewShare) alloc=(0h) protect=(4h PAGE_READWRITE)
001582 00142939620812 0000 30dc virtual_NtOpenKey_nt hKey=0, subkey=Software\Thinstall\ProcessList -> 0x0 (success) [Open found in RW_View]
001583 00142939651415 0000 30dc virtual_NtOpenKey_nt hKey=0, subkey=Software\Thinstall\AuxProcessList -> 0x0 (success) [Open found in RW_View][Open found in RW_View]
001584 00142939687167 0000 30dc virtual_NtEnumerateValueKey_nt -> 0x8000001a *** failed [Open found in RW_View][Open found in RW_View][1b4h=HKEY_LOCAL_MACHINE\Software\Thinstall\AuxProcessList][ERROR_NO_MORE_ITEMS]
001585 00142939698221 0000 30dc CloseVirtualRegistryKeyHandle hKey=1b4h (HKEY_LOCAL_MACHINE\Software\Thinstall\AuxProcessList)
001586 00142939703914 0000 30dc NtClose h=000001B4 OK
001587 00142939766133 0000 30dc virtual_NtEnumerateValueKey_nt -> 0x0 (success) [Open found in RW_View][Open found in RW_View][1b4h=HKEY_LOCAL_MACHINE\Software\Thinstall\AuxProcessList][ERROR_NO_MORE_ITEMS][19ch=HKEY_LOCAL_MACHINE\Software\Thinstall\ProcessList][19ch=HKEY_LOCAL_MACHINE\Software\Thinstall\ProcessList]
001588 00142939870635 0000 30dc virtual_NtEnumerateValueKey_nt -> 0x8000001a *** failed [Open found in RW_View][Open found in RW_View][1b4h=HKEY_LOCAL_MACHINE\Software\Thinstall\AuxProcessList][ERROR_NO_MORE_ITEMS][19ch=HKEY_LOCAL_MACHINE\Software\Thinstall\ProcessList][19ch=HKEY_LOCAL_MACHINE\Software\Thinstall\ProcessList][19ch=HKEY_LOCAL_MACHINE\Software\Thinstall\ProcessList][ERROR_NO_MORE_ITEMS]
001589 00142939878637 0000 30dc CloseVirtualRegistryKeyHandle hKey=19ch (HKEY_LOCAL_MACHINE\Software\Thinstall\ProcessList)
001590 00142939883124 0000 30dc NtClose h=0000019C OK
001592 00142939887033 0000 30dc This is the last non-service process in this sandbox
001593 00142939920182 0000 30dc virtual_NtOpenKey_nt hKey=0, subkey=Software\Thinstall\StubProcessList -> 0x0 (success) [Open found in RW_View]
001594 00142940005248 0000 30dc virtual_NtEnumerateValueKey_nt -> 0x0 (success) [Open found in RW_View][19ch=HKEY_LOCAL_MACHINE\Software\Thinstall\StubProcessList][19ch=HKEY_LOCAL_MACHINE\Software\Thinstall\StubProcessList]
001595 00142940029538 0000 30dc virtual_NtEnumerateValueKey_nt -> 0x8000001a *** failed [Open found in RW_View][19ch=HKEY_LOCAL_MACHINE\Software\Thinstall\StubProcessList][19ch=HKEY_LOCAL_MACHINE\Software\Thinstall\StubProcessList][19ch=HKEY_LOCAL_MACHINE\Software\Thinstall\StubProcessList][ERROR_NO_MORE_ITEMS]
001596 00142940050732 0000 30dc CloseVirtualRegistryKeyHandle hKey=19ch (HKEY_LOCAL_MACHINE\Software\Thinstall\StubProcessList)
001597 00142940062209 0000 30dc NtClose h=0000019C OK
001601 00142940087230 0000 30dc ExitProcess-stage 3
001603 00142940088628 0000 30dc ExitProcess-stage 5
001605 00142940091142 0000 30dc Shutdown: Deleting temp files
001607 00142940092406 0000 30dc ExitProcess-stage 6
001609 00142940094816 0000 30dc ExitProcess-stage 7
000159 00097942544727 0000 0604 NtOpenKey h=0022F2A0 st=C0000034 (Object Name not found)*** ObjAttr=("Software\VMware, Inc.\ThinApp\PackageSettings" rooth=00000030 CASE_INSENSITIVE) Access=(READ/LIST) [Software\VMware, Inc.\ThinApp\PackageSettings not found in RW_View or RO_View & fully isolated]
000163 00097947539187 0000 0604 NtQueryKey hKey=30h InfoClass=7 -> 0x0 (success) [*** key not seen before @5][*** Resolvehandle failed]
000164 00097947599283 0000 0604 NtOpenKey h=0022F2A0 st=C0000034 (Object Name not found)*** ObjAttr=("SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Installations" rooth=00000030 CASE_INSENSITIVE) Access=(READ/LIST READ_EA WRITE_EA WRITE_ATTR READ_CONTROL) [SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Installations not found in RW_View or RO_View & fully isolated]