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ThinApp 5.2.2 - Capture IE8 from Windows XP x64

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To resolve a compatibility issue with document scanners and a specific application in our existing IE8 ThinApp captured from Windows XP x86, VMWare engineers recommended that we capture IE8 from Windows XP x64.

 

I have the capture process running fine, pre-scan with the VM running IE6, Install IE8, reboot and post-scan.

 

The browser will run on Windows 10 x64 without issue. It will not run on Windows 7 x64, and crashes with an error message of "Internet Explorer has stopped working". I have tried running the ThinApp log monitor on the Windows 7 machine, but the crash dump is so large it's hard to parse any data out of it.

 

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: Internet Explorer.exe

  Application Version: 8.0.6001.18702

  Application Timestamp: 49b3ad2e

  Fault Module Name: AcXtrnal.DLL

  Fault Module Version: 6.1.7601.19050

  Fault Module Timestamp: 563259ff

  Exception Code: c0000005

  Exception Offset: 00208b00

  OS Version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Additional Information 1: ed7a

  Additional Information 2: ed7a815ccdb2cd237009551d44474c26

  Additional Information 3: 411b

  Additional Information 4: 411b940008a15b80ac9ae3312ce02dec

 

Any thoughts/suggestions?


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