Hello All,
I am trying out Thinapp for the first time, and am running into some difficulties with a poorly programmed (requires Admin right to run... Writes to c:\ and win.ini) CCHIT certified EMR. The software in question is Alteer Office (now CGM Clinical). I have tried multiple ways to package this application, and have been semi-successful. The program requires activation to practice database before it can be ran. The problem I am running into now, is that the software database is hosted at Alteer colo. I am able to get the program to run, but on the initial start of the application, it just loops trying to connect to the database server. I tested the program on local install, and verified the application runs and connects to the external database server with no problems. This application creates a large amount of registry entries and needs to write to C:\Program Files\Alteer.
With my limited use and knowledge of Thinapp I feel I am missing something, or this program just will not work with ThinApp. I have packaged the file with one entry point (Alteer Office.exe), allowed everyone access, created it in Merged Isolation mode and set it to use local %appdata% for the sandbox. As far as primary data containers, I have tried both .dat and compiling it all into the Alteer Office.exe (both act the same), Along with installing the EMR application, it also installs Adobe Reader 9 in the same install; is this an issue? should I be installing adobe 9 first, then Alteer? I also see a DotNetInstaller.exe as an entry point, ive read that .net causes issues.
as far as any modifications after the package is built, I have tried changing all the registry entries to isolation-merged. I feel as though not all configuration files are being captured and this is why I cant connect to the data base servers.
Can anyone suggest where I start with my troubleshooting? Any useful tools that will point me in the right direction? Any help would be greatly appreciated. (Packaging Firefox was soooo much easier! 
)
**I should probably also add, that the thinapp runs perfectly fine when the application is installed locally and I run the ThinApp version of Alteer Office... its after I load the clean snapshot and try to run the ThinApp that things are broken.
Thanks,
Brad